Returns & Subscription Cancellations
- Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card –OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
- You have THIRTY(30) Daysfrom the date of the original purchase to return the product to receive your refund. Any return received after the THIRTY(30) DAY time limit will not be processed.
FOR TradeThirsty, LLC SUBSCRIPTIONS ONLY:
Monthly / Annual Subscriptions
You have THIRTY (30) Days from the date of the original purchase to request a refund for your TradeThirsty monthly subscription. If you wish to cancel after THIRTY (30) days have passed, you may do so in writing and we will stop any further billing or auto-renewals that may be incurred.
- Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
- Shipping of the product from TradeThirsty, LLC to your door will not be refunded. Shipping of the product to the TradeThirsty, LLC Refund Department will not be compensated.
- To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
- Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.